Assets and infrastructure

Our electrical equipment is inspected and maintained regularly, so it’s reliable, safe and up-to-date for all our customers.

When onsite, we ensure health and safety are taken very seriously. Our trusted contractors will work with you on your property.


Here’s how we do it:

  • We’ll let you know before arriving if we’re working on your property assets.
  • We have structured health and safety protocols, including hazard assessments, to ensure the safety of you and the surrounding environment.

We understand that you might have your own health and safety protocols, which we are happy to work with you on.

What we ask of you:

  • Please let us know if any obstacles could harm us.  
  • Let everyone on your property know when we’re working on your assets. 
  • Agree and follow all health and safety protocols requested by us and our contractors.
  • Leave a clear path for us or our contractors to work on your assets, e.g. no cars or closed gates.

Hazards we need to know about 

  • Dogs 
  • Foundations around our assets  
  • Trees 
  • Earthworks 
  • If you have any poisons/dangerous pest control on your property 
  • Slips on your property  
  • If your property has frequent loud, sudden noise  

Safety around network equipment reminders

  • Read and comply with all the safety signs on our assets (this is to help you keep safe from electrical accidents).
  • Keep off our assets (please do not touch them).
  • Have your trees maintained a safe distance from our assets (4m minimum; for more information on this, click here).
  • Please do not build any foundations around our assets (this is to protect not only you but our assets from not getting damaged).

For more information about equipment on your property, head to our electrical safety page


Planning jobs around the equipment  

Please follow safety protocols if you or any contractors plan to do any work/jobs around our assets. Please also refer to our safety around our network page here.

Contact us  

Please contact us if you have any questions or concerns. We appreciate your cooperation and work safety around our equipment on your property.