Get Connected
Whether you’re building, developing, upgrading, or installing generation on the network, this is the place to start.
How the connection process works
While each project is different, most connections follow these five steps:
1. Choose your connection type
Select the connection type that best matches your project – whether it’s a home, lifestyle property, community facility, business, development, or solar/generation system.
2. Submit your application online
From 1 April 2026, email applications are no longer accepted. All applications must be submitted through our website forms.
3. If your connection requires a network extension or upgrade
We will provide you with a quote based on the required work.
4. Accept and pay
If you have been provided a quote, you’ll need to accept your quote and pay the required costs before work begins. Note that from 1 April 2026, all connection costs must be paid upfront.
5. We complete the work and connect you
We design and deliver the required network work. Once everything is ready, we’ll liven your connection to our network.
NOTE: If your connection does not require a network extension or upgrade
For applications relating to development work completed prior to 1 April 2026, you will be invoiced a connection fee based on the connection fee outlined in our Capital Contributions Policy.
