CUSTOMERS

Find the information & services you need, right here.

Lines Charges

For our latest disclosure on lines charges, information and pricing.

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New Connections

The process for new connections to your new or existing home or cowshed.

GET A NEW CONNECTION

Customer Discounts

We pay discounts to our customers twice a year through Retailer bills.

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Trees & Power lines

Trees and branches and roots can cause powerline faults along our lines.

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Energy Efficiency

Discover ways to save on your power bill and use electricity better.

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List of Retailers

Our list of energy retailers that currently offer pricing plans in our area.

FIND A RETAILER

Pricing Roadmap

We’re transitioning from legacy price plans to more more cost-reflective pricing.

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Electric Hot Water

Do you have a Waipa Networks relay on your meterboard?

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Distributed Generation

From solar panels, diesel generators, microturbines (wind) and gas turbines…

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Contracting

We have a highly skilled 24hr team that maintain our distribution network.

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Customer Complaints

We promise to deal with all complaints in a fair and timely matter.

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Shutdown Notices

Would you like to receive planned outage notices by email?

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Waipa Networks